
Ordering a refill of your prescription doesn’t have to be a hard task, and now it’s even easier – as easy as pushing a button.
Through the My Community Pharmacy app, KeyCare Pharmacy and B&B Northwest Pharmacy patients can easily request prescription refills or a prescription transfer from another pharmacy.
The app allows patients to link to KeyCare Pharmacy, located on the second floor at Health Center – Medical Arts, 400 Burdick Expwy E, Minot, and B&B Northwest Pharmacy, located on the first floor at Health Center – East, 20 Burdick Expwy E, Minot. Instructions on how to download the app can be found at www.keycarepharmacy.com and www.bbnwpharmacy.com.
Once patients download the app to their mobile device, they can add their medications to their log. When patients need a refill, they select the appropriate medications and push a button to send a message to the pharmacy. These refill requests go into a queue for pharmacy staff.
In addition to using the app, KeyCare Pharmacy and B&B Northwest Pharmacy patients have the option to sign up at the pharmacy for prescription notifications via text messaging, e-mail, and/or an automated phone call. Sending out a message alerts the patient that their medication is ready for pick-up. The notification is non-descript and HIPAA compliant, with a general “your prescription is ready” message. Signing up for the messaging feature also allows the pharmacy to message the patient that certain maintenance medications are due to refill.
Patients can opt out of using the app and/or messaging feature at any time.