Trinity Health has partnered with Press Ganey® to conduct patient experience surveys.
Press Ganey is an approved survey vendor that uses a standardized method to collect feedback about your experience. Results help us evaluate and improve the care we provide.
If you are contacted by any of the following, rest assured it is a legitimate note from Press Ganey seeking your feedback about Trinity Health:
- Text messages will always come from 91994.
- Emailed surveys will always come from firstname.lastname@example.org.
- Mailed surveys will clearly state “Trinity Health” on the envelope.
We respect your time and your privacy. If you receive a communication from a source listed above, please complete the survey. Trinity Health is committed to continually improving; your survey responses are important to ensure we provide excellent patient care.
Thank you for your valued feedback.