Four Trinity Health employees recently were awarded the Eagle Award for Customer Excellence from the Minot Area Chamber of Commerce. Phillip Acheampong, CNA, and Vanessa Pace, CNA, both with Trinity RehabCare Center; Anne Sand, an optician at Vision Galleria; and Lucy Templer, a physical therapist with Trinity Health’s Outpatient Physical Therapy, were presented with their awards on October 9 at the Minot Area Chamber of Commerce.
Philip Acheampong, CNA, RehabCare
“Philip was a breath of fresh air! He helped me while in rehab. But when I was discharged, he helped me into the car and when I couldn’t do it on my own, he lifted me right into the car with a big smile on his face. He is a wonderful, kind person. Trinity is very lucky to have him!”
Vanessa Pace, CNA, RehabCare
“I was in Rehab for a broken hip/femur,” the nomination said. “Vanessa was always smiling and happy! She went above and beyond helping me with anything she could. She eased my mind a lot and did it in a wonderful, compassionate way!”
Anne Sand, optician at Vision Galleria
“I recently went in to order myself new glasses. This was the first time I had been in the Vision Galleria. Anne was just so amazing and took time with me to explain how my insurances worked and helped me figure out what would be the best deal for me. She was so focused on me and was attentive to my needs. She truly offered me top-of-the-class customer service. She has a great personality and is such a good people person.”
Lucy Templer, physical therapist, Trinity Health Outpatient Physical Therapy
“Through exercise and therapy, she has decreased significant chronic pain that we have been living with for the past year. She genuinely cares about her patients. Lucy will strive to find the best method to help ease their pain. Her dedication has helped many patients in the Minot area.”
Receiving the Eagle Award is validation of the pursuit of the mission of Trinity Health, which values exceeding professional quality standards. If you would like to nominate a Trinity Health employee for an Eagle Award, you can do so by visiting minotchamber.org/about/chamberawards.