In some situations there is a charge for the release of medical records. Please review the ROI Price list under Forms. (Right side of the page)
The cost of records cannot be determined until after the request is processed and the number of pages is determined. Once the request has been processed, an ROI Specialist will contact you via phone, e-mail, or mail with the amount due. Payment can be made by Cash, Check, Credit Card, or Money Order.
If there is an executor of estate, the executor must sign and submit the Release of Information Form. A copy of the legal documents naming the executor and a copy of the death certificate is also required.
If there is no executor of the estate, then the patient’s next-of-kin can sign and submit the Release of Information Form. A copy of the death certificate is required.
Once the Release of Information is received, the release process may take up to 30 days. All requests are processed in the order they’re received and Trinity Health ROI strives to process requests as quickly as possible while still maintaining confidentiality.
With Trinity Health’s Patient Portal you can view medical records and testing results dating back to 2014, communicate with your provider or schedule appointments; however, there are some limitations to what can be viewed on the Patient Portal. To sign-up for the patient portal online click HERE or you can sign up in person at your next doctor’s appointment or at the Release of Information office.