To ensure you are getting the best care possible and to reduce unnecessary waiting times, please follow the list of tips below when visiting the Emergency Trauma Center (ETC). We also encourage you to talk to your family physician or healthcare provider. As someone who knows your medical history, your primary care provider can help you develop a responsible healthcare program, including advice on care that can be more appropriately provided in his or her office.
- Bring an up-to-date list of your medications.
- Be patient. How soon you are seen depends on how sick or injured you are. The ETC sees a large number of patients in various conditions, including ground and air ambulance patients.
- Check with the nurse before eating or drinking anything.
- Please do not use cellular phones anywhere inside the hospital as it interferes with monitoring systems.
- If you are here with a loved one, please observe our visitation guidelines. We allow 1-2 family members to be in the room with our patients. Our first priority is to care for our patients. You may be asked to step out of the room so that we can complete a task that requires privacy.
- Please do not bring food or drink into the patient care rooms.
- If you have brought someone to the ETC and are not feeling well yourself, let our staff know so that we can determine if it’s appropriate for you to visit a patient in the ETC. You may be asked to wear a mask while visiting and to wash your hands before and after visiting.