Trinity Health Billing
Trinity Health is committed to preserving and improving the quality of health to the people we serve. Our mission is to excel at meeting the needs of the whole person through the provision of quality healthcare and health related services.
Enrolling in Online Payments
Trinity Health now offers you the ability to make your payments online - and its free! This new service is secure, and allows you to view your statements at your convenience. You can also enroll to receive your statements at an email address of your choosing. Enroll at http://www.trinityhealth.org/billing with the enrollment number located in the bottom left hand corner of your statement. Once enrolled, you may choose to discontinue this option at any time.
What should I do to make it easier to understand my bill?
KNOW YOUR BENEFITS...
Be aware of your particular insurance plan coverage and the co-pay requirement your insurance company has. Trinity Health cannot predict which services individual insurers will cover. Many insurers limit payments to "usual, customary and reasonable payment." We do not accept payment limitations from insurance companies with whom we do not participate or have contractual arrangements. Your employer or insurance agent can provide you with coverage information. Details on Medicare benefits are available at your local Social Security office.
Second Opinion requirements are common in today's insurance plans. Some companies require you, not the hospital, to call them before you go to the hospital for admission. Some plans require you to call them 24 or 48 hours after emergency service. Be sure you know what your plan requires before you need to use it.
BRING YOUR CARDS...
Bring your insurance cards with you each time you come to Trinity Health for any service. Co-payment is expected at the time of your visit.
When will I receive my bill?
Statements are generated after insurance has processed and there is a balance remaining that is due from you. Trinity Health statements are generated monthly. The status of your account will be noted on each statement. An itemized statement of your services will be sent out upon your request. Depending on the type of services provided at Trinity Health, you may receive more than one statement. For dates of service December 11, 2010 and forward, your statement for Trinity Hospital services and Trinity Medical Group services will be combined on your Trinity Health statement. If you receive services at Trinity Kenmare Hospital and/or Kenmare Health Center, you will receive a statement for Kenmare Community Hospital. If you receive services from an Anesthesiologist and/or Certified Registered Nurse Anesthetist, you will receive a statement from Trinity Medical Group. You will also receive billings from any independent provider that is not affiliated with Trinity Health but are involved in your care.
Financial Agreement Guidelines
If you have insurance or Medicare, Trinity Health will file a claim to the appropriate payer for you, providing you have supplied us with all of the necessary insurance information.
At the time of service, you will be expected to pay your required co-pay. If you do not have insurance, you will be expected to pay at the time of service.
If you have no insurance, or after insurance benefits have been paid, it is expected that you pay the amount due (which could include deductibles, coinsurance, and other services not covered by your insurance plan) upon receipt of your statement.
If you do not have the financial ability to pay within the guidelines stated above, please call our Business Services Representative so we can determine if you qualify for alternative payment arrangements.
Where to call for billing and payment questions
If you have any questions about your Statements, please call the number provided on your statement.
800-862-0005 or 800-477-1046
701-857-5105 or 701-857-5650
Payments may be made by cash, check, money order, Debit Card, VISA, Mastercard, Discover, or American Express. If you would like to meet with a Business Services Representative, please stop at our office located at 831 S. Broadway, located at Trinity Health Center - Town & Country.
Office hours are 8:00 a.m. - 5:00 p.m., Monday through Friday.
The following Customer Service numbers are provided if you have questions regarding your insurance coverage:
Blue Cross/Blue Shield
North Dakota Workforce Safety
North Dakota Department of Human Services
North Dakota Insurance Commissioner